• The NHTSA has started to receive complaints from owners about ineffective software updates.
  • Polestar has recalled the 2 twice over the past 12 months due to rear-view camera issues.
  • The electric automaker has acknowledged that its recall has failed to resolve the fault.

As Carscoops recently revealed, 181 recalls were issued in the United States for rear-view camera problems, and it seems as though a new car is impacted by such a problem every other week. Earlier this year, Polestar issued two camera-related recalls of its own and as it turns out, one of the campaigns may not have actually fixed the fault.

According to a recall query opened by the NHTSA’s Office of Defects Investigation, Polestar first recalled 2021-2024 Polestar 2 models last year for rear-view cameras that may not engage when reverse is selected. Polestar’s fix was a software update in the infotainment display to free up enough memory for the camera’s image to be displayed.

Read: Brand That Thinks We Don’t Need Rear Windows Is Now Drowning In Reversing Camera Issues

However, the company’s solution wasn’t effective, and in April this year, it issued another recall for the Polestar 2, impacting a total of 27,816 vehicles. In this case, Polestar said a software update would ensure a high-speed signal connection between the Parking Assist Camera and infotainment display would always be maintained, rather than toggling on and off by request.

 Two Recalls Have Failed To Fix This Polestar Issue

It seems that this second update wasn’t enough to address the issue. The NHTSA says that on June 21, it started to receive complaints from owners whose vehicles have been updated as part of the latest recall, but continue to experience rear-view camera issues. In July, the ODI spoke with Polestar, who confirmed that the over-the-air software remedy indeed failed to correct the issue.

The 2 isn’t the only Polestar model impacted by rear-view camera troubles. In May, the carmaker announced that the 2025 Polestar 3 is also facing similar issues and doesn’t display the camera image when the SUV is placed in reverse. At the time, the company did not specify if the 3’s fault was caused by the same issues as the 2, but said it would develop an over-the-air update to remedy it.

 Two Recalls Have Failed To Fix This Polestar Issue