Some Acura Models As New As 2022 Will Lose Features This Year

Connected apps have brought new convenience and functionality to many cars. The ability to control various functions from one’s smartphone, like simple locking and unlocking to managing service appointments, is very appealing. Unfortunately, being digital products, there can come a time when support for old hardware is no longer provided, leaving owners of those products no longer able to use those features. It seems this is what’s happening with Acura, as it’s ending AcuraLink service for a number of vehicles, some of which are only three years old. We’ve reached out to Acura for comment, but haven’t received a reply at the time of publishing.

What Cars Are Affected And When

According to a letter to owners shared on Bluesky, the following models will no longer be able to use AcuraLink.

The support for these vehicles ends on June 21, 2025, after which the features enabled by the app will be removed. Owners with subscriptions beyond the cut-off date will have the rest of their subscription fee pro-rated and refunds sent out by August 4, 2025. The letter doesn’t give any specifics as to why the service is being discontinued, which is why we’ve reached out to Acura for more details. We’ll update this story when we get a response.

This actually isn’t the first time that some Acuras have lost AcuraLink functionality. In 2022, Acura ended support for a number of 2017 and earlier Acuras. The reason for that discontinuation was the ending of 3G network service by phone and data providers, which the cars were dependent on for connecting with the AcuraLink app.

What AcuraLink Does

The feature, which is still available for many current Acura models, allowed owners to control parts of their vehicle and gave them access to some additional services. The selection of features varies depending on the level of subscription. The subscription tiers appear to have changed a bit, as the letter lists four levels of AcuraLink (Basic, Standard, Connect, and Premium) that differ from those on the current AcuraLink product page (Basic, Link, Security, and Remote). The feature sets are similar, though. The lower levels, which are complimentary on new Acuras, offer an owner’s manual on the app, vehicle status information and recall information, and the ability to schedule service and contact roadside assistance. Higher levels could allow for remote locking, remote start, emergency calling after a crash, and even a concierge service.

Many of these features can probably be covered via actually calling the roadside assistance phone number, conventional recall notifications, and even the standard key fob and owner’s manual. Still, if you were a frequent user of these features, it’s frustrating to see them just cease to be available, and it’s something to keep in mind with future subscription and app-based car features.